Questions often asked

  • Before the booking
  • How do I pay?
    The payment is supposed to be done in advance online. Here is available method of payment below.

    Method of payment

    • Paypal
    • Overseas remittance
  • I want the photo session with wearing Japanese traditional Kimono. Do you have any suggestion or help me make a booking?
    Kimono wearing service is not included in this session, so please make a booking with Kimono shop for yourself. And we have some connections with another Kimono rental shops. Please feel free to ask us, then We will give some suggestions that allow the inquiry and booking in English.
  • What time on the day is the best for photo session?
    We think good photography would be consists of 2 important factors: less crowd and the sunlight. The time in early morning, we could set photography session with less crowd, but the light is best around late afternoon around 16:00~17:00. We can discuss the time with you according your preference.
  • Can we suggest our preferable location to photo session?
    Of course you can! We will arrange photography session on your preferable spot. But since some spots such as Japanese garden, inside of shrine, temple would prohibit photo, or require special permission, it depends. Please understand.
  • During the photo session
  • How long do we walk in the session?
    It’s actually depending on the spot you prefer. It’s around 1 and half hour.
  • Is transportation fee included in the fee??
    No, it’s not included. So please pay transportation fee for yourself when you have longer photo session and want to move to different spots to photoshoot.
  • Could we have some rest and have lunch or snacks when we hungry??
    Of course yes! But the time for the rest and lunch are also included in the photo session time, so please ask for photographer first.
  • After the photo session
  • How do we receive the photos?
    We will send the photos by “Wetransfer” that is such like file sending app.
  • When do I receive photos?
    We will send the photos by “Wetransfer” within few days after the photo session.
  • Could we suggest the Edit Style of photos?
    If you have prefer edit style of photo, (for example, more blight, less contrast, more bluish)please freely ask the photographer. We will fix in post-processing as much as we could.
  • Change the date and Cancellation Policy
  • When is the limit of changing date?
    If you had any change your travel plan and had to change the date of photo session, please let us know as soon as possible. We would re-arrange the alternative date as soon as possible. But please understand that if there were no photographers available, we could not arrange the tour and it would be canceled.
  • What is the cancellation policy?
    Since the photographer’s schedule are so tight in every specific season, if you are thinking about cancellation, we would like you to make cancellation as early as possible in any reason. Cancellation fee would be charged as below:

    The cancellation fee

    • 1 month before: Free
    • Less than 1 month – 3 weeks before: 20% of the session fee
    • Less than 3 weeks – 2 weeks before: 30% of the session fee
    • Less than 2 weeks – 1 weeks before: 40% of the session fee
    • Less than 1 week – 3 days before: 50% of the session fee
    • Less than 2 days or no notification: 100% of the session fee
  • Cancellation because of the bad weather
    When you found that the weather would not good in advance, you can change the date or cancel the session without any fee. We would also contact you when we found out the weather would not good and suggest the alternative date. And some photographers are very good at taking beautiful photos even on rainy day. So please discuss the plan with us first.
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