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Privacy policy

How we handle personal information from enquiries, bookings and photo sessions

Last updated: November 9, 2026

Information we collect and why

When you send an enquiry through a form on this website, we collect the following.

Booking and general enquiry form

  • Name
  • Email address
  • WhatsApp number
  • Trip details (city, preferred dates, session duration and number of guests)
  • Your message

Partner enquiry form

  • Company or organization name
  • Contact name
  • Email address
  • Partnership interest
  • Expected bookings or group size
  • Details of your enquiry

We use this information to reply to your enquiry and to arrange your photo session or partnership.

Your photos

We treat the photos taken during your session as personal information too.

We only show your photos as examples of our work with your permission, and you can ask us to remove them at any time.

For guests under 18, we need permission from a parent or guardian.

External services and sharing

We use your information only with the following services:

  • Email: Google
  • Messages: WhatsApp (Meta), to keep in touch with you
  • Photo delivery: WeTransfer
  • Payment: PayPal and credit card payment services

We do not sell your information or provide it to any other third party.

Cookies

This website does not use cookies for analytics or advertising.

The only setting we keep in your browser is your language. When you switch language, we also keep a temporary copy of your place on the page and anything you have typed into a form, so that nothing is lost; it is deleted as soon as the page opens in the new language.

Retention and security

We delete your information within 3 years after we have finished handling your enquiry or booking.

Only the people who need your information to handle your enquiry or booking can see it, and we keep it in password-protected services.

Your rights

You can ask us to show you the information we hold about you, and to correct it, delete it or stop using it.

Please send your request to the contact address below. We will respond without delay. You can send complaints to the same address.

If you live in the EU or the UK

We use your information to reply to your enquiry and to arrange your session, which means taking steps before entering into a contract and performing it. Any other use is based on our legitimate interests.

In addition to the rights above, you have the right to receive your information in a portable format (data portability) and the right to object to how we use it.

You can also make a complaint to the data protection supervisory authority in your country.

We handle your information in Japan. The European Union has recognised Japan as providing an adequate level of protection for personal information.

Under Japan’s Act on the Protection of Personal Information

Business name
Sage Inc. (株式会社Sage)
Representative
Satoshi Hirayama
Address
Available upon request without delay
Security measures
Access is limited to the people who need the information, and it is kept in password-protected services.

Contact details and updates

Business name
Sage Inc. (株式会社Sage)
Representative
Satoshi Hirayama
Address
Available upon request without delay
Phone number
Available upon request without delay

If we change this policy, we will announce it on this page and update the “Last updated” date.

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